Delivery and pickup: How it works

Delivery and pickup: How it works

At a hotel:

• We might drop off your mobility scooter(s) at the hotel bell desk the evening before your rental date or the day of if the hotel allows that option.  Not checked in yet? No problem! We can leave your item(s) at the bell desk under your hotel reservation name and you can pick it up at your earliest convenience. (hint: please indicate your hotel reservation name in the “notes” section of the checkout form).

• If you're staying at a hotel that does not allow vendors to leave the rental scooters, we will be in touch with you to coordinate an in-person drop-off and in-person pickup of your scooter rental.

• To return the item(s), simply leave it with the bell desk or front desk, and we’ll swing by the evening your rental ends! It’s easy!!!

At a residence or an AirBnB:

• We can deliver your rentals to any residence within our delivery zone.  Not sure if you are within the delivery range? Just fill out the delivery address in the reservation form and we will tell you if we deliver to your location or not.  

• We might drop off your item(s) the evening before your rental start date or the morning of your rental start date. Evening before drop-off doesn’t work for you? No problem! You can choose to have the item delivered in the morning of your scooter rental start date. Please indicate your preference in the "Special instructions" section on the reservation form and we will try our best to accomodate.

At a theme park, car rental, cruise ship or specific destination:

• Want us to drop off your mobility scooter at Park, Rental Car, a cruise terminal or another specific location?  We may or may not be able to deliver depending on the availability and schedule. We highly encourage you to get the items delivered to your hotel, vacation home or residence instead.